Thank you for your interest in working for Catholic Cemeteries & Funeral Services – Archdiocese of Toronto (CCFS). At CCFS, we understand that the ultimate success of our company is dependent on the commitment and support of our employees. We recognize the importance of the ability to contribute, team work and career growth. We view ourselves as an organization that rewards hard work and dedication through an attractive compensation package, extensive benefits and career advancement opportunities. Recently, CCFS has opened our first Catholic Funeral Home in the Archdiocese of Toronto, expanding our Ministry to include funeral services. With our continued success and rapid growth come employment opportunities for a rewarding career with a bereavement industry leader.
Full time opportunities offer a competitive base salary, generous performance based incentives, full benefit package, employer match pension plan program, uniform program, training, established referral and lead programs, a great work environment and advancement opportunities.
Interested candidates that share our vision to provide a compassionate care for a broad spectrum of bereavement services and are looking for a unique and mutually rewarding employment experience are invited to submit their resume and cover letter in confidence to:
Catholic Cemeteries & Funeral Services – Archdiocese of Toronto
Attention: Human Resources
4950 Yonge Street Suite 206
Fax: (416) 733-9944
We are committed to employment equity and appreciate the interest of all applicants. However, only those whose skills and qualifications meet our requirements will be contacted. All resumes submitted will be kept on file for a six month period.
We would like to thank all applicants; however only those selected for an interview will be contacted. No phone calls please.
CURRENT EMPLOYMENT OPPORTUNITIES
FULL TIME SEASONAL CEMETERY LABOURERS
FUNERAL SERVICE REPRESENTATIVES (Part-time)
Please scroll down for additional details for each opportunity
Catholic Cemeteries - Archdiocese of Toronto is currently looking for a full time Service Counsellor to join our team at Holy Cross Cemetery located in Thornhill. The essence of this role provides individuals with the opportunity for a truly fulfilling career as you support the Catholic Community in their time of need.
The Service Counsellor reports directly to the Cemetery Manager and is responsible to ensure the entire burial process is carried out as per our procedures and the requirements of our Families. You will be expected to locate and inspect the burial site for verification purposes as part of the burial process on the day prior and on the day of the burial. In addition, you will provide the Cemetery office with administrative support including but not limited to: typing and filing burial and memorialization related records. You will have the opportunity to liaise with Funeral Directors ensuring special requests are reviewed and Cemetery by-laws are understood prior to the committal service. As a representative of our organization, you are expected to attend committal services and ensure all interments are carried out with both compassion and superior customer service. This position assists Cemetery Staff with the timely investigation and resolution of customer complaints; as well as ensuring corporate display stands at local parishes are stocked.
The ideal candidate will possess strong communication skills, time management skills, interpersonal skills, customer service skills, problem solving skills, computer skills, detail oriented, and the ability to work independently and as part of a team. Fluency in English required and the ability to explain concepts and ask questions about a family’s needs are key to this position. Previous bereavement experience is preferred as is the ability to work in both an office environment as well as the ability to be outdoors in all weather conditions. A valid Ontario G Driver’s License in good standing, a clear Police Clearance Record and a College Diploma or greater is required. This position is scheduled for a five day work week, with one scheduled day off, Monday to Saturday. We offer a competitive salary, on the job training and a great work environment.
Catholic Cemeteries & Funeral Services - Archdiocese of Toronto (CCFS) is currently looking for highly qualified funeral professional to join our team as we prepare for the opening of Catholic Cremation Services (CCS). CCS is a Class 1 funeral home that will focus on the needs of families seeking a Catholic funeral, cremation and burial, providing the high level of service and value that our families have come to expect. CCS will be located on the grounds of Assumption Catholic Cemetery and Crematorium in Mississauga. This is an exciting and rare opportunity for a rewarding career with a bereavement sector leader who values the contributions made by its employees in service to our families.
Funeral Directors report directly to the Funeral Home Manager and will be responsible to assist with the day to day interaction with families and visitors from the first point of contact to the burial. As well, our funeral directors are expected to develop and maintain relationships within the Catholic community for the purposes of mission fulfillment, revenue generation and market share growth. While this full-time role provides a set work schedule, it will require work hours that vary with fluctuations in Funeral Services and based on operational needs.
The ideal candidate must have a minimum of 5 years’ of previous job-related experience and have a solid knowledge of the bereavement sector. As such, the ideal candidate will share in our commitment to provide our clients with both compassionate care and exceptional customer service between funeral and cemetery services. Required skills to be successful in this role include exceptional customer service, pre-need and at-need arranging, superior communication, excellent time management skills, attention to detail, confidentiality and the ability to cultivate and foster strong interpersonal relationships with families, co-workers and suppliers. A thorough understanding of the Catholic faith, beliefs, traditions and practices pertaining to funeral, cremation and burial is essential. Fluency in English is required and the ability to speak a second language would be an asset. As a prerequisite to this position, candidates must hold a Class 1 Funeral Directors’ license and a valid Ontario G License, both in good standing and a clear Police Clearance Record.
This position offers a competitive salary, full benefit package, employer match pension plan program, uniform and dry-cleaning program, training, a safety-oriented employer, education reimbursement program, a great work environment and an opportunity to grow at a uniquely innovative funeral home.
Catholic Cemeteries - Archdiocese of Toronto is currently looking for a Family Counsellor to join our team located in Markham. This is an exciting and rare opportunity for a rewarding career with a bereavement industry leader. We are committed to providing our clients with both compassionate care and superior customer service. This position reports directly to the Cemetery Manager and provides individuals with the opportunity to develop and maintain relationships within the Catholic Community for the purposes of mission fulfillment, revenue generation and market share growth.
The Family Counsellor is responsible to develop opportunities and establish lasting relationships within the catholic community, primarily with the goal to promote and sell Cemetery burial space, supplies and services as well as assisting families in the design and placement of memorialization markers and monuments. To fulfill our expectations, the Counsellor is responsible to generate leads for new sales, attend company sponsored events, attend parish presentations and maintain sales records.
This position is scheduled for a five day work week, with one scheduled day off, Monday to Saturday. Core working hours are from 8:30am to 4:30pm. However, there is a degree of flexibility required due to the expectation to meet families during off hours. As an employer, we offer a 100% salary based position with a generous performance based incentive programs, full benefit package, employer pension plan, on the job training and a great work environment
The ideal candidate will possess strong communication skills, time management skills, interpersonal skills, customer service skills, detail oriented, and the ability to work independently. Fluency in English required and a second language beneficial coupled with the ability to explain concepts and ask questions about a client’s needs are key to this position. Previous bereavement sales experience and/or bereavement sales is preferred. A valid Ontario G License in good standing, a clear Police Clearance Record and a College Diploma or greater is required.
Full Time Cemetery Seasonal Labourers
Catholic Cemeteries & Funeral Services - Archdiocese of Toronto (CCFS) is currently seeking self-motivated and team oriented individuals located throughout the GTA and surrounding areas to join our team as Seasonal Cemetery Labourers. These are full-time seasonal positions for the 2017 season starting in April and ending in November, five days per week, Monday to Saturday. The Seasonal Cemetery Labourer is responsible for working alongside Full-Time Cemetery Labourers to participate in the Catholic burial process, to ensure the general maintenance of the cemetery property and to assist in the preparation of on-site religious celebrations.
The ideal candidate will have at a minimum two years of previous proven professional experience and/or knowledge in one or more of the following areas: general labourer, general construction and/or landscaping. Physically able to do heavy lifting (up to 50 lbs.), bend, stoop, climb, reach and walk for prolonged periods of time with the ability to work from heights, within confined spaces and in various weather conditions, and the ability to operate a variety of equipment and vehicles. Must be fluent in English, both orally and written, possess basic numeracy skills and be punctual and reliable to serve our families. A valid Ontario G Driver’s License in good standing, a clear Criminal Record Check and a High School Diploma or greater is required.
We offer a competitive wage rate, partial uniform, on the job training and a great work environment with the opportunity for annual recall.
Funeral Service Representatives
Catholic Cemeteries & Funeral Services - Archdiocese of Toronto (CCFS) is currently looking for a number of Part-Time Funeral Service Representatives to join our team at Holy Cross Catholic Funeral Home in Thornhill. The Funeral Service Representatives will report directly to the Funeral Home Manager and be responsible for a variety of duties that will assist full time staff and support CCFS families during their difficult time of need.
This position offers a range of duties fluctuating between our funeral home and our receptions aspects of our business. This role requires individuals that are able to consistently offer professional, friendly and engaging service while being able to anticipate and exceed CCFS families’ expectations. When supporting funerals, the position includes a number of duties including but not limited to: greeting, guiding and directing CCFS families and their guests while attending the funeral home for visitations, services and receptions; answering and directing incoming phone calls; assisting funeral home staff in preparing and directing visitations, funerals and receptions; general housekeeping of common areas such as the Coffee Lounge, Visitation rooms and Reception Centre; and, providing support to CCFS for special event days and/or projects. When supporting receptions, the position includes a number of duties including but not limited to: room and stations set up, accepting food deliveries, serving food, clearing dishes and food after a reception, conducting inventory of equipment and supplies, laundering of linens, follow all safety and sanitation policies and procedures when handling food and beverages, maintain and clean service areas, maintain and keep all equipment in good working order and report any deficiencies immediately to the manager/supervisor.
The Funeral Service Representative position will be scheduled on a part time basis, with a minimum requirement of being available three days/week and work a variety of shifts as required. Schedules include day, evening and weekend hours as required ensuring the operational needs of the funeral home are met. The physical aspects of position require someone that is able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds as well as being able to work in a standing position for long periods of time and walking throughout shift. This position offers on the job training, a competitive hourly rate, a uniform program, a safety oriented employer and a great work environment.
The ideal candidate will be customer service oriented and have the following skills: ability to focus attention on guest needs, remaining calm and courteous at all times, administrative skills, working knowledge of Microsoft Office, food service experience, team oriented, work well under pressure in a fast paced environment, excellent communication skills and strong time management skills. The candidate selected will be highly responsible & reliable, have the ability to work independently, a High School diploma or greater, Smart Serve certified or the ability to attain certification, a clear Police Record Check and an Ontario Driver’s License in good standing.
We would like to thank all applicants; however only those selected for an interview will be contacted.
Attention Post-Secondary Students!
Catholic Cemeteries & Funeral Services - Archdiocese of Toronto is currently seeking motivated and team oriented individuals located throughout the Mississauga, Vaughan, Markham, Whitby and Barrie area to join our team as Grass Cutters. These positions are for our 2017 Season starting in May and ending in August, five days per week, Monday to Friday.
A Grass Cutter is responsible for preforming regular lawn maintenance as required to ensure an acceptable level of maintenance in and around buildings, structures, monuments, memorials, along roadways and general cemetery property along with the safe and careful handling and use of manual tools, equipment, vehicles and machinery. A Grass Cutter is expected to perform light maintenance on lawn equipment and tools, such as lawn mowers and trimmers.
The ideal candidate will be physically fit and able to walk, sit and push with/on mechanical equipment for prolonged periods of time in varying weather conditions. A CCFS Physician’s Report confirming you are able to perform duties during the hours worked will be required. Strong communication skills, ability to successfully complete web-based training, possess basic numeracy skills, punctual and reliable. Completion of a High School Diploma or greater is required.
We offer partial uniform, on the job training and a great work environment with the opportunity for annual recall.